Always Negotiate Your Engagement Letter
Most law firm engagement letters are signed without negotiation. Two common reasons:
- In dispute work, the client wants a lawyer started yesterday and treats the engagement letter as a formality.
- In transaction work, the client is already running a hard negotiation with the counterparty and has no appetite for a second negotiation on the front end with their own lawyer.
Both reactions are understandable. Both leave money on the table.
The engagement letter is a contract, and in a market where outside counsel chronically overbill, every term in it is negotiable.
Three reasons to negotiate it:
- Saves you money in a market where lawyers chronically overbill clients.
- Signals you are a serious client who will not be pushed around by your firm or by the counterparty across the table.
- Avoids awkward conversations later about scope, billing or staffing.
At the very least, you should negotiate the following:
- Rate caps and rate locks. Rates can always be negotiated. Overbilled maintains one of the world's largest databases of law firm rates and can advise on what to ask. Reach out at contact@overbilled.ai.
- Itemized billing in writing. Specify entries with at least one sentence of task-level description, time recorded in tenths of an hour and no combining of multiple tasks under a single entry.
Intermediate
- Discount terms in real numbers. Specify the percentage off rack rates, when it applies, what it applies to and how it appears on each invoice.
- Right to approve staffing. Reserve the right to approve any timekeeper added to the matter above a stated rate threshold.
- Travel. Specify travel time at half rate or excluded; otherwise firms default to full. Specify that you will only pay for economy class air travel and standard accommodation. In the 21st century, lawyers generally do not need to travel to render their services other than for court appearances.
- Invoice dispute window. Reserve a 30-day window to dispute any line item before it is deemed accepted.
Advanced
- AI tool disclosure and pricing. Specify whether AI usage is permitted or prohibited; if permitted, require AI-assisted work to be billed at reduced hours or rates reflecting the efficiency gain. Our recommendation is to permit AI, since it eliminates the administrative junior-attorney work that has historically padded bills.
- Administrative work as overhead, not a side bill. Specify that administrative tasks like filing, copying, scheduling and expense reports are overhead absorbed in the rates the firm charges, not separately billed.
- Alternative fee arrangements. For predictable matters, propose a flat fee, capped fee or success-based fee instead of pure hourly billing.
When the firm pushes back
Three things to know:
- You have leverage at signing that you will not have later, because the firm wants the engagement.
- Most clauses are negotiable even at firms that say they are not.
- A firm that refuses every reasonable cost-control clause is telling you something about how it intends to bill the matter.
If you are negotiating an engagement letter and want a second opinion on what to ask, Overbilled regularly consults in-house counsel on pre-emptive legal spend. Reach out at contact@overbilled.ai.
If you are reviewing an invoice from a matter where the engagement letter was never negotiated, upload it at overbilled.ai. Our analysis flags where your firm overbilled.
Related: Block Billing Is How Your Firm Hides the Real Bill